Apple Developer Connection
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Frequently Asked Questions

Welcome to the Apple Developer Connection FAQ. These pages provide answers to frequently asked questions about our membership programs, products, and services. Questions are organized according to the most popular topic areas. If you do not find the answer you are looking for in this document, feel free to contact us.



General Information

  1. What is the Apple Developer Connection (ADC)?
  2. How do I join ADC?
  3. What membership programs, products, and services does the Apple Developer Connection offer?
  4. What is the ADC Member Site?
  5. Do I need to enter my Apple ID and password every time I want to browse the Apple Developer Connection website?
  6. How do I subscribe or unsubscribe from the Apple Developer Connection News?
  7. How can I download the Xcode Tools (view ADC TV, register for Apple's Worldwide Developers Conference, purchase a developer product)?
  8. What is the ADC Hardware Purchase Program?
  9. How can I get access to pre-release software?
  10. How can I license (insert any Apple software product here) from Apple?
  11. What is the Apple Worldwide Developers Conference (WWDC)?
  12. How can I get the WWDC 2004 Sessions DVD-ROM Set?
  13. Does ADC provide RSS feeds? How do I subscribe to ADC RSS feeds?
  14. I need help installing, using or updating Apple Software, what should I do?
  15. How do I unsubscribe from Apple Developer Connection communications other than the ADC News?


1. What is the Apple Developer Connection (ADC)?

The Apple Developer Connection is the primary source for technical and business resources and information for anyone developing for Apple software and hardware platforms anywhere in the world. ADC offers developers memberships, products, and services with a website filled with up-to-date technical documentation for Apple technologies as well as business resources to help developer organizations succeed.
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2. How do I join ADC?

Apple Developer Connection is available online worldwide. Online membership is free. ADC members may download tools and software, register for the Apple Worldwide Developers Conference (WWDC), and purchase a variety of developer-focused products and services. Visit the ADC Member Site and choose the "Join Now" option. Need more information?
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3. What membership programs, products, and services does the Apple Developer Connection offer?

ADC offers several levels of support for developers, beginning with a free Online membership. A complete list of available membership programs, products, and services for developers is available on our Membership website. Need more information?
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4. What is the ADC Member Site?

The ADC Member Site is a secure site where members may view or use items in their ADC accounts, modify membership profile and preferences, shop the ADC Store for developer products or services, or download a wide variety of development kits, tools, documentation, sample code, and demos.
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5. Do I need to enter my Apple ID and password if I want to browse the Apple Developer Connection website?

You may browse the public ADC website at any time without logging in. You will find a wealth of information, documentation, and downloads available to you. However, some downloads, information, and services are restricted to ADC members only and for those, you will be required to log in to the ADC Member Site using your Apple ID and password. If you have an existing account at Apple (.Mac, Apple Store, iTunes Music Store, AppleCare, etc.), please use the same account name and password to log in to ADC.
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6. How do I subscribe or unsubscribe from the Apple Developer Connection News?

Create an ADC account or log in to your ADC account with your Apple ID and password, click on the "Profile" link listed under My Account, and then proceed to the Preferences area. Once in Preferences, check the box next to "Send me ADC News," specify whether you wish to receive it in HTML or Plain Text, and click the "Save" button. You may unsubscribe at any time by unchecking the same box and clicking the "Save" button.
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7. How can I download Xcode Tools, register for the Worldwide Developers Conference, purchase a developer product, etc?

Create an ADC account or log in to your ADC account with your Apple ID and password and proceed to the appropriate area: the "ADC Store" for purchases or "Downloads" for Xcode Tools and other downloadable files. A menu of ADC membership options as well as other products, services, and events will be visible. Some products and services may be available for purchase only at certain times of the year or only by ADC Select or Premier members.

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8. What is the ADC Hardware Purchase Program?

The ADC Hardware Purchase Program allows developers whose ADC memberships include hardware discount benefits to purchase Apple hardware for development or testing purposes at a significant discount. ADC Premier members receive ten (10) ADC Hardware Discounts to use each membership year. ADC Select members receive one (1) ADC Hardware Discount each membership year.

For assistance with the ADC Hardware Purchase Program, including answers to hardware purchase policies, processes, and order status-related questions, you may contact us or visit the ADC Hardware Purchase Program FAQ. Regional contact information for the ADC Hardware Purchase Program can be found on the ADC Hardware Purchase Program website.
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9. How can I get access to pre-release software?

Access to pre-release software for early compatibility testing, bug reporting, and technology adoption is a benefit of ADC Select and Premier membership. Need more information?
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10. How can I license (insert product name here) product from Apple?

If you use all or part of any Apple software in a program that will be distributed to other people, you need to license the use of that software from Apple Computer, Inc. For information about licensing Apple software, please visit the Software Licensing website or contact Apple’s Software Licensing department at sw.license@apple.com or call 1-512-674-2645.

For information about purchasing volume licenses of Mac OS X or other Apple products, you may also visit your local Apple online Store.
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11. What is the Apple Worldwide Developers Conference (WWDC)?

Worldwide Developers Conference is Apple's most important annual event for hardware and software developers, including QuickTime content developers, IT managers, in-house developers, and system administrators. Thousands of developers from around the world come to California each year to receive strategic information from Apple executives and attend more than a hundred in-depth technical sessions given by Apple's technical architects and engineers. Registration for the upcoming 2005 conference will open within the first three months of next year.
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12. How can I get the WWDC 2004 Sessions DVD-ROM Set?

To learn more about products and technologies that were presented at the Apple Worldwide Developers Conference in June 2004, ADC Premier and Select members may purchase a WWDC 2004 Sessions DVD-ROM Set for US $299. Since the Set includes confidential pre-release product information, ADC Premier or Select membership is required to purchase. Note that the WWDC 2004 Sessions DVD-ROM Set was automatically delivered to all WWDC 2004 attendees and current ADC Premier members in October 2004.
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13. Does ADC provide RSS feeds? How do I subscribe to ADC RSS feeds?

ADC provides RSS feeds to help developers keep informed on the latest ADC information. We currently provide two RSS feeds, one for ADC Headlines, which mirrors the news items that appear in the "Headlines" box on the ADC Home page, and another more selective feed for the ADC Reference Library, which mirrors the "New and Updated" sidebar on the Reference Library Home page. Note that the ADC Headlines RSS feed includes everything in the Reference Library feed.

To subscribe to one of the feeds, simply add the appropriate URL to your RSS reader application. The easiest way to do this is to drag the RSS icon to the appropriate place in your RSS reader.
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14. I need help installing, using or updating Apple Software, what should I do?

For help with installing, using or updating Apple Software, or for help in getting your Apple computer set up or serviced, please refer to the support options listed below.

Apple Products - Standard Telephone Support

To obtain up-and-running support for the first 90-days you own your product call:

In the USA:

  • QuickTime inquiries: 1-512-674-8700
  • All other Apple product inquiries: 1-800-275-2273

In Canada: 1-800-263-3394

Apple Products - Online Support Resources
  • Apple's Support Site provides the most comprehensive support information available from Apple. This support includes software updates and utilities, technical support, and product information available 24 hours a day, 7 days a week.
  • Apple's searchable support database, the AppleCare Knowledge Base, contains current and recent easy-to-read product technical information, troubleshooting tips, and how-to articles.
  • For current, as well as past product information at a glance, search our AppleSpec database.
  • The Apple Discussion area is your interactive resource for product-specific information and feedback.
  • Please forward any feedback regarding Customer Support to Apple via the Customer Support Feedback website.
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15. How do I unsubscribe from Apple Developer Connection communications other than the ADC News?

To unsubscribe from ADC communications other than the ADC News, follow these instructions:

  1. Go to Contact ADC
  2. Fill in all the fields on the Contact ADC form
  3. For the Subject line, choose "Unsubscribe" from the pull down menu
  4. In the Request Details field, please provide information about the specific communication(s) you no longer wish to receive.

Note: Please allow up to one full week for changes to take effect.
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